State Farm® Insurance Agent Alan Chan

"I’ve had both my auto and renter’s insurance with State Farm for several years. While in the process of moving, I needed to update my address on some documents quickly. Kyle was incredibly knowledgeable and helpful over the phone, and he followed up promptly via email with all the documents and information I needed. Super painless process thanks to Kyle!"

"Alan Chan and his team are great! They respond quickly and help problem solve with any of your needs, questions or issues. Special thanks to Tracy and Matthew who went the extra mile for me when I needed something that was very time sensitive."

"My parents and I have had the pleasure of working with George Chan and now his son, Alan Chan. My parents have had to move their policies due to changes with State Farm but my husband and I have been fortunate. The service that we receive from Alan has been exceptional. He is always available for any questions or concerns that we may have. He provides answers and will give us his honest opinion. We are grateful we have Alan Chan to look after our insurance needs."

"I handle the insurance matters for my 2-household HOA and have worked with Alan Chan and his team for the past 5 years. Alan and team have consistently been helpful, responsive, and thoughtful in all of our work together. Alan provides thoughtful guidance about our specific coverage as well as the market generally, and he helps make sure we're optimizing our coverage without overspending. It's a big responsibility to take care of not just my family but my neighbors as well, and working with Alan gives me confidence that we are protected with exactly the right amount of coverage. I wouldn't hesitate to recommend Alan and his team to anyone looking for an excellent insurance relationship."

"I have been insured with Alan's office for over 45 years since his father ran the biz and have always appreciated their advice and assistance with insurance. I recently encountered a problem with State Farm using their corporate algorithm that I believe overestimated my projected vehicle mileage usage even though there was essentially a reduction in the vehicle's users and hence frequency of usage. Alan and his team did pursue my complaint with a corporate adjuster and reached a compromise in which corporate will re-evaluate the estimated mileage usage at a near date, which is a fair compromise. I appreciate their efforts in going to bat on my behalf and explaining the situation to me."

"I always enjoy calling in and speaking with the office they’re consistently friendly and helpful. Tracey, in particular, really stands out. She always goes above and beyond."

"Tracy helped our client transfer over to California seamlessly! She knew exactly what to do to make sure our client was covered well!"

"Alan and his team are friendly, responsive and great with explaining details."

"Alan Chan has been my agent for many years and I've always had a great experience with him and his team. They are consistently attentive, responsive and truly focused on providing excellent customer service. It's clear that Alan cares about his clients and takes the time to make sure everything is handled thoroughly and effectively. I highly recommend him to anyone looking for a knowledgeable and reliable insurance agent."

"Our family has been insured by Alan Chan and his father, George Chan (Alan's brother, Stephen Chan too!) since the late 1960s. Remember the little office on California Street near Hyde Street? Alan and his great Team has always provided the best, prompt, reliable service and advice on choosing the best insurance options available. The multi-line discounts add up quick for additional savings. Remember to ask them for your free annual review to keep your insurance needs up to date!"

"San Francisco, CA."

"Tracy Allio working with Alan Chan State Farm office in San Francisco Is amazing! Tracy always responds quickly to all my emails and questions. I'm in good hands!"

"I cannot praise Alan Chan enough for his professional, knowledgeable, and conscientious approach. He was incredibly personable and took the time to secure a homeowners insurance policy that perfectly fit my specific needs and budget."

"We have been insured with State Farm for almost a decade now. Alan, Tiffany and the rest of the team are extremely helpful and responsive. They helped us navigate the complexities around home insurance and made sure we were aware of how to make decisions."

"Appreciate the personal connection I have had with Tracy over the years"

"Excellent team, always ready to assist and friendly and professional"

"I have been insured by Alan Chan State Farm for decades now. Multiple types of insurance. I appreciate that they answer their phone and answer emails very quickly and take care of my insurance needs very efficiently."

"Alan and his team have taken care of me and my family for 30 years - starting with auto insurance, then adding home and life insurance. If I needed to claim their first concern was always my safety. I also appreciate their consultative approach to make sure I've got just the right coverage."

"Excellent service in all the years we have been clients."

"I had a unique situation in which I needed to track down documentation to prove I was the owner of a boat for purposes of a Coast Guard license. I sold the boat more than 25 years ago, but I no longer had any of the documentation. Kyle Chan and Tracy went above and beyond the call of duty to track down the copy of the State Farm insurance policy that Alan originated on the boat during the time I owned it. It's increasingly rare these days to receive such exceptional service. I am grateful and I want to recognize them for it."

"I have been with Alan Chan since he took over it over from his father. Alan and his team are professional, friendly and consistently helpful. When I leave a message, they return the call within minutes. I completely trust Alan and his team. I know they will take care of my insurance needs and give me good advice."

"I’ve been a client of Alan for a while now, and what stands out most is the genuine care and thoughtfulness he and his team bring to every interaction. They remember the important details, explain coverage options clearly without pressure, and always let you make the choice that’s right for you. On top of their knowledge, responsiveness, and follow-through, the trust they build is what truly sets them apart. I can’t recommend Alan, Tracy, Aileen, Kyle, Matthew, Laura, and Tiffany enough. And yes, that’s how special the interactions are, you’ll remember everyone’s name! :)"

"I have been a customer of Alan Chan and Tracy Allio for over 2 decades (specifically over 21 years). Tracy and Alan have always taken very good care of me as a customer. As a result, I have transferred all of my insurance needs to Tracy's care. Through my first decade with State Farm under Tracy and Alan's care, my service satisfaction has always been high while my premiums dropped due to my being a good customer (not having any incidents). Even when I did have some not-at-fault incident such as being rear-ended by another car, Tracy was able to quickly take care of things for me, and I never have any issue getting the resolution I wanted. Recently, State Farm had to increase its price, and Alan/Tracy did not sugarcoat and explained the situations in full to me. In fact, soon after, Tracy helped me correct one of my premiums. I appreciate the way Alan and Tracy take good care of their customers while keeping in mind that their reputation with their customers is most important. I will continue to stay with Tracy and Alan due to their great services!"

"Alan Chan has been my trusted agent for over 20 years for car, home and life insurance. He's great. He's knowledgable, easy to talk to, and ethical. He always helps me weigh pros and cons of various types of insurance, and I never feel like he is trying to scare or pressure me. I'm so glad to get to work with him. Highly recommend!"

"I've been with Alan’s office for over 20 years and they’re great! Insurance can be complicated, so it’s important to me to have an insurance office that I can trust to explain coverages and offer good advice. Alan and his entire team are professional and always provide excellent customer service. I highly recommend them!"