
State Farm® Insurance Agent Alan Chan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Malmud
August 29, 2025
"I have been a customer of this office for over 18 years. Alan never tries to upsell me on coverage when I ask for a periodic review. Laura in his office is very responsive when I need annual copies of my policy for my mortgage company. Would totally recommend (despite the general State Farm issues in California)."
Katharine Moodie
August 27, 2025
"I’ve been with Alan Chan’s State Farm team for many years, and I can honestly say they’re the gold standard when it comes to customer service. Alan goes to bat for me, my family, and my business every single time—he truly puts his customers first. But it’s not just Alan—his incredible team deserves just as much credit. Eileen, Kyle, and Matthew are always responsive, professional, and genuinely caring. Whether I need quick answers, guidance on coverage, or support during stressful situations, they make the process smooth and reassuring. This team doesn’t just provide insurance—they provide peace of mind. I couldn’t ask for a better group of people to have in my corner. I’ll be a loyal State Farm customer for life thanks to Alan and his outstanding team!"
"Thank you so much Katharine for the wonderful review! We care a great deal for customers and want to be sure we are doing everything we can to make insurance simple and affordable"
Ivan Miter
August 19, 2025
"Easily accessible, clear, helpful. Been with them for many years!"
"Thank you for the review Ivan. We appreciate the many years you have been with us"
Robert
August 7, 2025
"Recently switched agents to Alan Chan, and very happy I did. Mr. Chan's office is very helpful in answering questions, but also proactively suggesting ways to save on premiums. They're also extremely responsive."
"Thank you for the review Robert. If there is a way for you to use your insurance dollars more efficiently, we want to help you do that!"
Ekaterina Martynova
August 1, 2025
"I had a chance to work with Tracy. She is very efficient, quick responder, great communicator - she is simply wonderful! The whole process applying for the life insurance was easy and straightforward"
"Thank you for the wonderful review. We are so pleased you were able to find the right life insurance product for your needs and budget!"
Mr Pooh
July 31, 2025
"My family has worked with Alan since 2000 for home and life insurance. As long time clients, we are happy with the products they offer. They are always prompt to answer questions. And their responses inspire confidence. It’s good to know we’re in good hands."
"Thank you for the review Mr. Pooh, and thank you for being a long time, loyal customer"
Brian Welch
July 30, 2025
"Fantastic customer service every time I call or write with a special request."
"Thank you Brian. We appreciate you taking the time to leave us a review! "
Kim George
July 24, 2025
"Great customer service and fast response. Thanks!"
"Thank you for the review! "
James Cerenio
July 8, 2025
"Aileen and Allen and their team are responsive and professional. They have handled our home, auto, and personal umbrella policies for years. They provide peace of mind with their thoughtful customer service."
"Thank you for the lovely review James. We are so pleased to know we have been able to provide you with the peace of mind you value when it comes to your insurance needs. We appreciate your many years of loyalty. "
Mary Sutton
June 25, 2025
"Alan Chan is a knowledgeable and trustworthy insurance agent who consistently delivers excellent service. He handles my homes, autos, life and personal umbrella polices with professionalism and care. I appreciate his clear communication, attention to detail, and the peace of mind he provides."
"Thank you for the wonderful review Mary. Alan and the team work hard to make sure our clients feel they are getting the best solutions for their insurance needs"
James
June 17, 2025
"You can trust Alan Chan and his team in your life's biggest decisions. We've worked with Alan and Kyle successfully to put in place what we needed as a family to ensure we have peace of mind for the future. I would highly recommend Alan."
"Thank you for the review James. Gaining and keeping our policyholder's trust is very important to Alan, Kyle and the whole team. Making sure your insurance is exactly where it needs to be will always be a priority"
Bill Kedem (QA4U)
June 16, 2025
"Amazingly quick and personalized service by 20+ year insurance experienced Tracy as well as from the Chan family members and other staff! State Farm are very competitive, too and I recommend bundling all types of your insurance requirements to obtain the best rates for each policy."
"Thank you for the wonderful review Bill. We really appreciate your many years of loyalty to State Farm and to the Alan Chan Agency."
Denny Tsai
June 14, 2025
"I have been one of Alan Chan's customers for nearly a decade. Everyone who I've worked with has been very responsive and great to work with! I hope State Farm is able to start writing new home insurance policies again in California soon!"
"Thanks for the review Denny. We definitely appreciate your many years of loyalty. Our team is always here to help and answer any insurance questions you may have."
Austin Chan
June 13, 2025
"Alan and his team are amazing. Tiffany was very professional and helpful in addressing my needs. I would recommend this office to anyone."
"Thank you for the review Austin. Happy to hear Tiffany was able to address your insurance needs. "
Kathy Lee
June 6, 2025
"I have been a State Farm client for over 30 years….and Alan Chan and his team have supported me every step of the way. From buying my first home to getting married, growing my family, and managing rental properties—they’ve tailored coverage to fit my changing needs. Whether it’s life, home, auto, or rental insurance—even for my daughter in college, I trust Alan and his team to provide the advice that fits my family!"
"Thanks for the wonderful review Kathy. We really appreciate your continued years of business as well as your trust in Alan and the team to meet your insurance needs."
alexander rivas
June 4, 2025
"I can not recommend enough: find another insurer. State Farm is only interested in receiving your checks, and definitely not a good neighbor as they advertise. I'd been with them for 20 years, and because I'm moving to another city in Cali, they cancelled my renter's policy claiming it was a 'new fire policy,' which is not allowed. And on top of that, they raised my rates declaring that since I didn't have a renter's policy anymore, I didn't qualify for discounts on my vehicles. Again, find another insurer. These guys are only in it to make money."
Kendall Pike
June 2, 2025
"Great experience working with this office. Very knowledgeable and professional. I fully recommend Alan Chan's office for all your insurance needs!"
"Thanks for the wonderful review Kendall. We really appreciate the continued business."
Kathleen Shone
June 2, 2025
"Alan Chan’s office is always there for you. You can call and talk to an actual person and everyone who works there is so knowledgeable! They have helped me understand my policies so I can make informed decisions on all my insurance needs! I highly recommend this office."
"Thanks Kathleen-we are happy to know that we were able to help you have a better understanding of your insurance policies. "
Karen Szeto
May 30, 2025
"As with many of Alan's customers, our family, like the majority of his clients - have based our trust in him and State Farm from a working business relationship spanning many years. What stands out about Alan and his team is their responsiveness, honesty and commitment to us over the years. I would much rather speak to a real person and know they are dedicated to help. That will hands-down beat an on-line chat knowing the assistance needed is that 20% that AI cannot help you with! We'll continue to work with Alan and his team whenever we can."
"Thank you for the wonderful feedback and review Karen. Knowing we have earned your trust is very important to us and we will continue to provide the very best service. "
Sam Fox
May 29, 2025
"If I could give them 10 stars I would! Highly professional and helped me out with all of my insurance needs! Couldn’t recommend more."
"Thanks for the terrific review Sam. We're glad we have been able to help with all of your insurance needs"
Lou Aguilar
May 29, 2025
"Alan Chan is a well dedicated and observant State Farm agent. Our relationship stretches back decades. He has insured my homes,cars and trucks. As my needs and life style have changed Alan and State Farm have been there to help me navigate my changing insurance needs. I highly recommend Alan and State Farm. I hope to keep doing business with him in the future"
"Thank you for the great review Lou. We will continue to work with you on your insurance needs and appreciate the many years of loyalty."
Jeff Johnson
May 28, 2025
"Thank you all of your help with my home insurance. Highly recommend. Office manager is a wealth of knowledge and expert service."
"Thank you for taking the time and leaving feedback. We are always happy to know our clients are satisfied with all the insurance products they have with our agency"
Bernie L
May 24, 2025
"I have worked with Alan Chan and his team for 30+ years for all our insurance needs. The personal touch and family feel of their service is the best. I recently had to make changes and adjustments to one of my policies, and I just know I won't get the save level of support elsewhere. Everyone here is great!"
"Thank you for the great review Bernie. We appreciate you taking the time to let us know how we are doing. "
Judy Ho-Lam
April 18, 2025
"Alan Chan's office has been a great help for me and my family for the past so many many years. The staff has been so helpful, prompt and efficient."
"Thank you for the review Judy. And thank you for all of the years you have trusted our agency to take care of you and your family"
Trudy S
April 8, 2025
"I’ve worked with Alan Chan and his team for many many years now (~20)for both rental, earthquake, and auto insurance and have been very happy with all of them. Kyle Chan, Tracy Allio, and the rest of the team have consistently provided professional, efficient, and high-quality customer service. I would highly recommend them!"
"Thanks for the feedback Trudy. We know you have options when it comes to insurance, so we really appreciate all the years of your continued support"