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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marion Wallace

April 15, 2024

5  out of  5 rating by Marion Wallace
"I've been with Alan since I was 16 years old and always feel taken care of. His team is extremely responsive and would highly recommend him to any and all of my friends and family."
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Ashling Loh-Doyle Nunnelly

March 21, 2024

5  out of  5 rating by Ashling Loh-Doyle Nunnelly
"We have been working with Alan Chan’s office for over a decade and have always been impressed by his team’s exceptional service. We have our business, home, auto, and life insurance policies with State Farm. Alan and his team have helped us navigate all of life’s milestones (marriage, children, entrepreneurship, and home ownership) with attention to detail and care. When we were in a car accident earlier this year, Alan and his team helped us through every step of the process and went above and beyond to make sure that we were informed and advocated for along the way. You’re in great hands with Alan and team!"
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Steve Belunek

March 19, 2024

5  out of  5 rating by Steve Belunek
"I've been with Alan Chan's office for well over a decade. I recently wanted to review my coverage after moving. Tracy was amazingly helpful, and patiently went through all the options to determine the right kind of coverage for me. Many Thanks!"
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Jordan Kobert

March 7, 2024

5  out of  5 rating by Jordan Kobert
"Hard to believe but I've been with Alan Chan and team for over 20 years across multiple policies. I've always relied on them for advice and great support and they've never let me down. Highly recommend them as part of your support network!"
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Jim Haungs

March 6, 2024

5  out of  5 rating by Jim Haungs
"Tracy was an absolute rock star working up an insurance plan for our condo. She knows the business cold, she's a delight to work with, and she got us a good deal."
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Cathy Sabo

March 3, 2024

5  out of  5 rating by Cathy Sabo
"I had the unfortunate experience of having multiple home burglaries during 2023. I have never experienced any form of intrusion in my life so having multiple incidents had been quite disturbing and traumatic. I was extremely fortunate to have an agent like Alan with a dedicated team that actually cares about the welfare of their clients. He and his team (Tracy Allio) went over and above to provide exceptional service and support to assist in the process to provide coverage continuity after my very unpleasant experience and loss. This very competent and seasoned team lobbied so that I could not only receive the insurance benefit I have been paying for over many years, but continue to maintain coverage. I truly appreciate their efforts and any policy holder would be fortunate to work with this talented team to address your insurance needs."
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jason lee

February 1, 2024

5  out of  5 rating by jason lee
"Recently got a car and had no clue about setting up insurance. I stopped by Alan Chan’s StateFarm office to learn more about which policy fits my needs. Kyle, representative at this office was super helpful and walked me through each line of coverage. From this experience, not only did I learn about what I’m paying, I got to learn more about the coverage that I have. This office won’t oversell you coverage you don’t need. They are honest and have genuine interest in their client. I highly recommend people to book an appointment with this office if you want to learn more about insurance coverage you need. Exceptional client service. I walked out the office with confidence and got to learn more about my coverage that I’m super satisfied with! Ask for Kyle Chan! You won’t regret his service."
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Thank You

January 16, 2024

5  out of  5 rating by Thank You
"Very helpful"
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Ariel Shidlo

December 7, 2023

5  out of  5 rating by Ariel Shidlo
"Tracy Allio has been amazing. She is responsive, thorough, explains options, and follows up. I couldn't be happier. Highly recommended."
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Stefani Herr

November 22, 2023

5  out of  5 rating by Stefani Herr
""I just wanted to say that Alan was really helpful! He was super prompt, easy to work with, and answered all of my questions about filing claims.""
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Carol S

October 14, 2023

5  out of  5 rating by Carol S
"The staff at Alan Chan State Farm were very supportive and helped me sort out my claim after my car was stolen. They’ve insured our family for more than 30 years."
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Jim Offel

September 19, 2023

5  out of  5 rating by Jim Offel
"Really appreciate the claims investigator digging into the facts of the situation surrounding a recent minor fender bender. As a result of her due diligence, fault is shared equally between the parties as I believed it should have been instead of being entirely on me. Great follow-up!"
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Nancy Kehoe

September 14, 2023

5  out of  5 rating by Nancy Kehoe
"I've been a client with Alan Chan's office for more than 20 years, and they have been incredibly helpful. Everyone in the office is kind and knowledgable and truly cares about clients."
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Annette Margolis

August 2, 2023

5  out of  5 rating by Annette Margolis
"Tracy is an OUTSTANDING insurance agent. She really knows her stuff, clearly has the best interest of her clients at heart, and responds to emails and calls in a timely manner. Really couldn't recommend working with her more!"
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Kathleen McCormac

June 23, 2023

5  out of  5 rating by Kathleen McCormac
"For the past 25 years Alan, his father and now Kyle covered my personal and business needs. They were always responsive, concerned about my needs and a pleasure to work with through the years. When I moved out of state this year they assisted in closing the policies and worked with my new insurer. I would highly recommend them!"
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Evan Parker

June 21, 2023

5  out of  5 rating by Evan Parker
"Have multiple policies via Alan and his State Farm office. I trust Alan and team, and reach out for consultation before making decisions that could have an insurance impact. His team- Wendy, Tracy, Tiffany, et al have been great to work with and are always very responsive. Happy client."
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Allison Fox

May 16, 2023

5  out of  5 rating by Allison Fox
"We've had the pleasure of working with Tracy Barrantes-Allio for the past 15+ years. She is incredibly responsive, knowledgeable and helpful. We love both her and State Farm!"
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Lyla Reinero

May 8, 2023

5  out of  5 rating by Lyla Reinero
"Alan and team are truly the best. We have been covered by them for years and they have always been a dream to work with."
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Jonathan Lee

May 3, 2023

5  out of  5 rating by Jonathan Lee
"Wendy has been incredibly helpful and quick to respond with all of my questions. And able to get us covered very fast as we worked through a new car purchase."
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Matthew Strom

January 20, 2023

5  out of  5 rating by Matthew Strom
"I have worked with Alan and his team (Including Tracy and Tiffany) for over a decade across home (previously renters), earthquake, auto, umbrella and other policies. Their service and advice are top notch, ensuring appropriate coverage without overcharging. They are always able to be competitive on price as well. Hard to imagine moving our family's needs to anywhere else!"
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Joe Russack

October 5, 2022

5  out of  5 rating by Joe Russack
"Absolutely went the extra mile to secure favorable terms for my earthquake coverage. Spectacular work from Alan and his team. Been using them for all my insurance needs (home, auto, motorcycle) since sometime in the 90s, no regrets."
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April Filer

October 4, 2022

5  out of  5 rating by April Filer
"Alan Chan and his team have protected our family for over 2 decades - the help, support and information they provide is invaluable and they have made a daily positive impact on our lives."
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Joan Jeong

September 27, 2022

5  out of  5 rating by Joan Jeong
"Alan Chan and his staff were extremely helpful to my husband, Gary, and I during a time that we needed guidance in caring for his parents' affairs. They came through with flying colors!"
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Aristotle Torio

September 26, 2022

5  out of  5 rating by Aristotle Torio
"Worked with Kyle who provided a lot of great advice around auto policies. He was transparent and easy to work with. When we later cancelled the policy, Kyle didn't make us jump through any hoops or give us a hard time. Very sincere staff and would work with them again."
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September 15, 2022

5  out of  5 rating by JC F.
"Tracy Allio at Alan Chan and State Farm has been wonderful to work with - she came highly recommended by our realtor because of her deep expertise in San Francisco-specific needs and she didn't disappoint. Tracy gave me very helpful advice as I was looking into homeowners, auto and umbrella policies. She clearly has a ton of expertise, takes the time to understand each client's situation and provides a very responsive and high quality service. She spent a lot of time ensuring I had the coverage I needed for the best price. She gets it and gets things done - I highly recommend her as she is my go-to insurance agent!"